Contact Us

• East Arkansas Family Health Center – West Memphis:
  • Monday, Tuesday, Thursday, Friday: 7 am - 5:30 pm
  • Wednesday: 7 am - 7 pm
  • Saturday: 8 am - 12 pm
• East Arkansas Family Health Center – Lepanto:
  • Monday - Friday: 7:30 am - 4:30 pm
• East Arkansas Family Health Center - Healthy Partners (Blytheville):
  • Monday - Friday: 8 am - 5 pm
• Trumann Family Health Center:
  • Monday - Friday: 8 am - 5 pm
• Helena Family Health Center:
  • Monday - Friday: 8 am - 5 pm
  • Saturday: 8 am - 12 pm
• Earle Family Health Center:
  • Monday - Friday: 7:30 am - 4:30 pm
• East Arkansas Family Health Center – Marvell:
  • Monday - Friday: 7:30 am - 4:30 pm
• East Arkansas Family Health Center - West Memphis (South)
  • Monday - Friday: 8 am - 5 pm
• Arkansas Delta AIDS Care Center
  • Monday - Friday: 7:30 am - 4:30 pm
• Marion School-Based Health Center
  • Monday - Friday: 7:30 am - 3:30 pm
• Forrest City School District Health and Wellness Center
  • Monday - Friday: 7:30 am - 4:00 pm
• ASU Mid-South School-Based Health Center
  • Wednesday: 9 am - 4 pm

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of East Arkansas Family Health Center, and they will contact us.

En caso de una emergencia médica que ponga en peligro su vida, llame inmediatamente a los servicios de emergencia médica al 911. ¡NO ESPERE! Informe al personal de la sala de emergencias que usted es paciente de East Arkansas Family Health Center, y ellos se pondrán en contacto con nosotros.

If you have an urgent medical need and need to talk to our providers after our regular hours, please call the office you normally visit. A provider is on-call 24 hours a day. Your call will be returned promptly.

Si tiene una necesidad médica urgente y necesita hablar con uno de nuestros proveedores fuera del horario regular, por favor llame a la oficina que visita normalmente. Hay un proveedor de guardia las 24 horas del día. Su llamada será devuelta prontamente.

At East Arkansas Family Health Center, we accept Medicare, Medicaid, and most major insurance plans. Please contact your insurance company or our office to find out if we accept your insurance plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, and MasterCard.

If you have a question related to your bill or insurance, please contact our billing specialists at (870) 735-3842.

If one of our providers suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible.

Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require at least three business days to process routine referrals.

Prescriptions and refills for established patients of East Arkansas Family Health Center are routinely issued during our regular office hours (see above). You can make your request by calling the office you normally visit.

No refills are issued during the evenings, weekends, or holidays, as the doctors do not have access to your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.